01
AI in course production
TRICIA 2.0. United Way Worldwide, 2026
The problemBuilding one course took 12 weeks and 90 hours of subject experts’ time.
What I builtTopic-specific AI agents that draft outlines, modules and job aids from United Way’s frameworks, learner personas and design standards. A subject expert reviews every draft and can send it back, and Learning checks each course against a rubric before it ships.
- BriefFrameworks, personas, standards
- Agents draftOutline, modules, job aids
- Expert reviewCan reject or send back
- Learning QARubric and acceptance criteria
- Published11 courses in 2026